Privacy Policy — galan4d

This Privacy Policy (the "Policy") is published by galan4d (hereinafter referred to as "galan4d", "We", "Us" or "Our") and applies to all persons (hereinafter referred to as "You", "User" or "Player") who access or use the galan4d website at galan4d.cam (the "Platform").

This Policy describes how galan4d collects, uses, stores, discloses and protects personal data obtained in connection with your use of the Platform. We are committed to handling your personal information with care, transparency and in compliance with applicable data protection laws.

By registering an Account on the Platform, depositing funds or otherwise using the Platform's services, you acknowledge that you have read, understood and consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you should not use the Platform.

For the purposes of this Policy, the following definitions apply:

• "Personal Data" — Any information relating to an identified or identifiable natural person, including but not limited to name, email address, date of birth, identification document number, financial account details and IP address.
• "Processing" — Any operation performed on personal data, including collection, recording, organisation, structuring, storage, retrieval, use, disclosure, transmission or deletion.
• "Data Controller" — galan4d, the entity that determines the purposes and means of processing your personal data.
• "Data Processor" — A third party that processes personal data on behalf of galan4d under a data processing agreement, such as a KYC verification provider or payment gateway.
• "Consent" — A freely given, specific, informed and unambiguous indication of agreement to the processing of personal data for one or more specific purposes.
• "KYC" — Know Your Customer — the identity verification process required prior to withdrawal processing, as described in the Terms & Conditions.
• "Cookies" — Small text files placed on your device by the Platform to store preference and session information, as further described in Section 9.

galan4d collects the following categories of personal data, depending on how you interact with the Platform:

galan4d collects personal data through the following means:

Information you provide directly when registering an Account, completing the KYC process, making deposits or withdrawals, contacting our support team, participating in promotions or completing any other form or interaction on the Platform.

Technical and usage data collected automatically when you access the Platform, including through cookies, web beacons, server logs and similar tracking technologies. This data is collected to maintain platform security, diagnose technical issues and analyse usage patterns for platform improvement.

In limited circumstances, galan4d may receive personal data from third-party sources, including:

• Identity verification and KYC service providers who cross-reference the information you submit against authoritative data sources.
• Payment processors and e-wallet providers (such as Touch 'n Go, Boost or GrabPay) who share transaction confirmation data necessary to credit your Account.
• Fraud prevention and AML screening services that flag high-risk profiles against industry watchlists.

galan4d processes your personal data for the following specific purposes, each supported by a stated legal basis:

Purpose: To create and manage your player account, verify your identity and age, and enable you to access the Platform's features.
Legal basis: Performance of a contract (the Terms & Conditions you accepted upon registration).

Purpose: To process deposits received via Touch 'n Go eWallet, Boost, GrabPay, DuitNow/FPX (Maybank, CIMB, Public Bank, Hong Leong Bank) or USDT, and to process withdrawal requests to your verified payment method.
Legal basis: Performance of a contract; compliance with legal obligations.

Purpose: To verify your identity in accordance with KYC requirements and to screen transactions for money-laundering indicators in compliance with applicable AML regulations.
Legal basis: Legal obligation.

Purpose: To monitor player behaviour for indicators of problem gambling, apply player-requested limits, administer self-exclusion arrangements and comply with responsible gambling obligations.
Legal basis: Legal obligation; legitimate interests (player welfare).

Purpose: To detect, investigate and prevent fraudulent activity, bonus abuse, multi-accounting and other prohibited activities that threaten the integrity of the Platform.
Legal basis: Legitimate interests.

Purpose: To respond to support inquiries, resolve complaints and maintain records of support interactions.
Legal basis: Performance of a contract; legitimate interests.

Purpose: To send you promotional offers, bonus notifications, tournament announcements and platform news that may be of interest to you.
Legal basis: Consent (which you may withdraw at any time).

Purpose: To analyse aggregated and anonymised usage data in order to improve Platform performance, user experience and game selection.
Legal basis: Legitimate interests.

galan4d does not sell, rent or trade your personal data. We share personal data only where necessary and only with the following categories of recipients, each bound by strict data processing obligations:

Third-party companies engaged to provide essential operational services, including: identity verification and KYC providers; payment gateway operators (e-wallet and bank transfer processors); IT infrastructure and cloud hosting providers; customer support software providers; fraud detection and AML screening services; and email and notification delivery platforms. All service providers are required to process data only on galan4d's documented instructions.

Where required by applicable law, court order or lawful regulatory request, galan4d may disclose personal data to relevant governmental, regulatory or law enforcement authorities. Such disclosures will only be made to the extent strictly required.

In the event of a merger, acquisition, restructuring or sale of all or part of galan4d's business, personal data held by galan4d may be transferred to the relevant successor entity, provided that the successor entity is bound to honour this Privacy Policy or a substantially equivalent policy.

galan4d retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. The following indicative retention periods apply:

• Account & Identity Data: Retained for the duration of your Account's active status and for a minimum of five (5) years following permanent account closure, in compliance with AML record-keeping requirements.
• Transaction & Financial Data: Retained for a minimum of five (5) years following the relevant transaction date, in compliance with financial record-keeping obligations.
• KYC Documents: Retained for a minimum of five (5) years following submission or account closure, whichever is later.
• Support Communication Records: Retained for three (3) years from the date of the last communication in each support thread.
• Technical & Log Data: Retained for up to twelve (12) months for security monitoring and fraud investigation purposes.
• Marketing Preference Data: Retained until you withdraw consent, after which marketing data is suppressed (rather than deleted) to ensure we honour your opt-out preference.

At the end of the applicable retention period, personal data is securely deleted or anonymised in accordance with galan4d's internal data destruction procedures.

As a data subject, you hold the following rights in relation to the personal data that galan4d holds about you. These rights may be exercised by submitting a written request to our support team at the contact details provided in Section 14.

galan4d uses cookies and similar browser-based technologies to operate the Platform and improve your experience. Cookies are small text files stored on your device that allow the Platform to recognise you between sessions and to remember your preferences.

• Strictly Necessary Cookies: Essential for the Platform to function. These include session authentication cookies, security tokens and load balancing cookies. They cannot be disabled without impairing core functionality.
• Functional Cookies: Remember your language preferences, display settings and other personalisation choices. Disabling these may affect your Platform experience.
• Analytics Cookies: Collect anonymised or pseudonymised data about how you navigate the Platform, such as pages visited and time spent per session. This data is used to improve Platform performance and design.
• Security Cookies: Used to detect and prevent fraud, bot activity and other security threats. These are strictly necessary for Platform security.

You may manage or disable non-essential cookies through your browser's settings. Instructions for common browsers are available through each browser's help documentation. Please note that disabling cookies may affect the functionality of certain Platform features, including login persistence and game loading.

galan4d does not use cookies to serve third-party advertising on its Platform, nor does it share cookie data with advertising networks.

galan4d implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, destruction or loss. These measures include:

• 256-bit SSL/TLS encryption for all data in transit between your device and galan4d servers.
• Encryption of sensitive data at rest, including identity documents and financial account details.
• Role-based access controls ensuring that personal data is accessible only to authorised personnel with a legitimate operational need.
• Regular security audits, vulnerability assessments and penetration testing conducted by qualified security professionals.
• Two-factor authentication (2FA) options for player accounts.
• Automated monitoring and alerting systems for suspicious access attempts and unusual account activity.
• Formal data breach response procedures, including notification protocols where required by applicable law.

Whilst galan4d takes reasonable and appropriate steps to protect your personal data, no digital transmission or storage system is entirely immune to security risks. In the event of a data breach that is likely to result in a risk to your rights and freedoms, galan4d will notify affected Players and relevant authorities in accordance with applicable legal requirements.

The Platform is strictly intended for use by persons aged 21 years and above. galan4d does not knowingly collect personal data from persons under the age of 21. The Platform's age verification procedures are designed to prevent access by minors.

If galan4d becomes aware that personal data has been submitted by a person under the age of 21, we will take immediate steps to close the relevant Account, delete the associated personal data (except where retention is required by law for AML or fraud investigation purposes), and refund any deposits made where practicable.

If you are a parent or guardian and you believe that a minor has registered an Account on galan4d using false age information, please contact our support team immediately at the contact details provided in Section 14.

The Platform does not contain links to external third-party websites for commercial or advertising purposes. Any internal links within the Platform direct Players only to other sections of galan4d.cam. galan4d is not responsible for the privacy practices of any third-party service providers whose services are integrated into the Platform (such as payment gateways), as those interactions are governed by the respective provider's privacy policies and are conducted under the data processing agreements referenced in Section 6.1.

galan4d reserves the right to update or amend this Privacy Policy at any time to reflect changes in applicable law, our data processing practices or the services we offer. Where changes are material, we will provide advance notice to registered Players via a prominent notice on the Platform or by email to the address associated with your Account.

The "Last Updated" date and version number at the top of this page will always reflect the current version. Your continued use of the Platform after the effective date of any amendment constitutes acceptance of the revised Policy. If you do not agree to the amended Policy, you should cease using the Platform and may request Account closure in accordance with the Terms & Conditions.

Previous versions of this Policy are available upon request from our support team.

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or need to report a potential privacy concern, please contact the galan4d Data Support team through the following channels:

For details on responsible gambling data, self-exclusion records and limit-setting, please also visit our Responsible Gambling page.